Payment
Last updated: October 23, 2026.
USD pricing and your checkout total
Our store’s currency is U.S. dollars (USD). Check the unit price, selected quantity, any applicable tax, and the final total before paying for your bathroom storage items. Standard shipping within the United States is free. Your bank may apply its own currency conversion or account fees if your payment account uses another currency; ask your provider about those fees.
Methods available for your order
The payment methods actually offered are shown at checkout before you submit the order. Availability may depend on the transaction, device, location, and provider decision. Select one of the payment methods presented in your checkout before completing the order. Contact us if you need clarification before completing the purchase.
Authorization and unsuccessful payments
Use a payment method you are authorized to use and enter the correct billing information. The selected provider may request verification or decline authorization. If a payment fails, check the details or contact your provider before retrying. A pending authorization may appear before an order is finalized; your provider controls how quickly an unused hold disappears. Contact us with the order number or transaction reference if you suspect duplicate payment, without sending full card credentials.
Secure handling and order records
Complete payment only through the website’s checkout and any provider flow it presents. We will not ask you to email a card security code or send payment credentials in a product-installation question. Keep the order confirmation and contact us if the amount differs from the checkout total. We cannot guarantee uninterrupted service or authorization by an independent payment provider. Information handling is described in the Privacy policy.
Cancellations and refunds
Contact us quickly to request cancellation; we will check whether the order can still be stopped. Approved refunds return to the original payment method within 10 business days of approval. Your bank or card issuer usually takes an additional 5–10 business days to show the credit. If the original account has changed, contact your provider and us so we can review the appropriate process. We do not require store credit in place of an approved original-method refund. Read the Refund policy for 30-day returns, exchanges, and free approved return shipping.
Email: support@freediff.com
Phone: +1 (972) 346-7543
Mailing address: 343 Peachtree Ln, Princeton, TX 75407, United States.
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (store local time). The mailing address is for correspondence, not a storefront, pickup point, or return facility. Contact us for approved return instructions before sending anything.